1. Introduction
Venaarohaa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning and capability assessment platform.
2. Information We Collect
2.1 Information You Provide
- Account information: Name, email address, password, and role (student, teacher, school admin)
- Educational data: Assessment responses, homework submissions, certification exam answers, and scores
- School information: School name, class details, and timetable data (provided by school administrators)
- Communication data: Messages sent through our contact forms or support channels
2.2 Information Collected Automatically
- Usage data: Pages visited, features used, session duration, and interaction patterns
- Device data: Browser type, operating system, and screen resolution
- Cookies: Session cookies for authentication and analytics cookies for service improvement
3. How We Use Your Information
- Provide and improve our AI tutoring, assessment, and certification services
- Personalize learning experiences and generate adaptive questions
- Generate capability reports and progress analytics for students, teachers, and schools
- Process certification exam results and issue certificates
- Communicate important updates about our services
- Ensure platform security and prevent fraud
4. AI and Data Processing
Venaarohaa uses artificial intelligence to provide personalized learning experiences. This includes:
- AI-generated questions: Our system generates unique assessment questions using OpenAI's language models. Your responses are processed to evaluate capability and provide feedback.
- Curriculum RAG: Uploaded curriculum documents are processed, chunked, and embedded for semantic search to ground AI responses in actual syllabus content.
- Interactive sessions: Live AI tutoring sessions are processed in real-time to provide adaptive, personalized guidance and capability evaluation.
We do not use your personal data to train AI models. Your assessment responses and educational data are used solely to provide and improve your individual learning experience.
5. Student Data Protection
We take the protection of student data seriously. For users under 18:
- Student accounts are created and managed by authorized school administrators or teachers
- We collect only the minimum data necessary to provide educational services
- Student data is not used for advertising or marketing purposes
- Parents and guardians may request access to or deletion of their child's data by contacting us
- We comply with applicable student data privacy regulations
6. Data Sharing and Third Parties
We may share your information with:
- Cloud infrastructure: Google Cloud Platform (hosting, storage, and compute)
- AI services: OpenAI (for question generation and AI tutoring — no personal identifiers are sent)
- Analytics: Vercel Analytics (anonymous usage metrics)
- Email: Resend (transactional emails such as credential delivery)
We do not sell your personal data to third parties. We do not share student data with advertisers.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit (TLS/HTTPS) and at rest
- JWT-based authentication with secure token handling
- Role-based access controls (students, teachers, school admins)
- Regular security reviews and monitoring
- Data stored in secure, access-controlled cloud environments
8. Cookies
We use the following cookies:
- Session cookie: Required for authentication (expires after 24 hours)
- Analytics cookies: Vercel Analytics for anonymous usage tracking
You can disable cookies in your browser settings, but this may affect platform functionality.
9. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. Assessment data and certification records are retained to maintain verifiable proof of certification. You may request deletion of your account and associated data at any time.
10. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at contact@venaarohaa.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via email or a notice on our platform. Continued use of Venaarohaa after changes constitutes acceptance of the updated policy.